Privacy Policy
Farm & Home LP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://farmandhomelp.com/ or use our services. By accessing our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Contact Information: Name, email address, phone number, and mailing address (e.g., when you request a consultation or quote).
- Service Information: Details related to your propane service needs, such as account details, service requests, or inquiries.
Non-Personal Information
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your information to:
- Provide and manage propane services, including scheduling deliveries and maintenance.
- Respond to inquiries, provide quotes, and offer customer support.
- Improve our website and services through analytics and feedback.
- Send promotional materials or updates about our services (you may opt out at any time).
- Comply with legal obligations and protect our rights.
How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, website hosting, or delivery services, under strict confidentiality agreements.
- Legal Requirements: When required by law, such as in response to a subpoena or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Choices
- Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Cookies: You can disable cookies through your browser settings, though this may affect your experience on our website.
- Access and Correction: You may request access to or correction of your personal information by contacting us at the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes constitutes acceptance of the updated policy.
SMS Privacy Policy
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Farm & Home LP Graves County, KY
Email: privacy@farmandhomelp.com
Phone: (270) 267-4100